Privacy Policy

Effective Date: January 1, 2025

Ally Insurance Network ("AIN", "we", "us", or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

1. Information We Collect

Personal Information You Provide

When you request insurance quotes or contact us, we may collect:

• Contact Information: First name, last name, email address, phone number, mailing address, and ZIP code
• Insurance Information: Type of coverage requested, current insurance status, household information, and coverage needs
• Health Information: Medical history, prescriptions, doctor information, and health-related details (only when necessary for insurance quotes)
• Financial Information: Income information and payment preferences (when applicable)
• Communications: Any notes, messages, or information you provide through our forms, email, phone, or text messages

Information Collected Automatically

When you visit our website, we automatically collect:

• Device Information: IP address, browser type, operating system, device identifiers
• Usage Data: Pages viewed, time spent on pages, click data, referring website, and navigation patterns
• Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to enhance your experience and analyze site usage
• Location Data: General geographic location based on IP address

2. How We Use Your Information

We use the information we collect to:

• Provide Insurance Services: Process your insurance quote requests, match you with appropriate carriers, and facilitate enrollment
• Communicate With You: Contact you via phone, email, or SMS about your insurance inquiry, provide quotes, answer questions, and offer customer support
• Marketing Communications: Send you information about insurance products, special offers, and educational content (you may opt out at any time)
• Improve Our Services: Analyze website usage, improve user experience, and develop new features
• Compliance and Legal Obligations: Comply with applicable laws, regulations, and industry requirements
• Fraud Prevention: Detect, prevent, and address fraud, security issues, and technical problems

3. How We Share Your Information

We may share your personal information with:

Insurance Carriers and Partners

We share your information with insurance carriers, underwriters, and related partners to provide you with insurance quotes and facilitate enrollment. These third parties may contact you directly about insurance products and services.

Service Providers

We work with third-party service providers who perform services on our behalf, including:

• Customer relationship management (CRM) systems
• Email and SMS marketing platforms
• Analytics and website optimization services
• Payment processors (when applicable)
• Cloud hosting and data storage providers

Legal Requirements and Protection

We may disclose your information when required by law or to:

• Comply with legal processes, court orders, or government requests
• Enforce our Terms of Service and other agreements
• Protect the rights, property, or safety of Ally Insurance Network, our users, or others
• Prevent fraud or illegal activity

Business Transfers

In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction.

4. SMS and Telephone Communication

By providing your phone number and checking the SMS consent box, you expressly consent to receive recurring automated marketing and informational text messages and phone calls from Ally Insurance Network and our insurance partners at the mobile number you provided. These communications may include insurance quotes, policy information, appointment reminders, and marketing messages.

• Consent Not Required for Purchase: You are not required to consent to receive automated calls or texts as a condition of purchasing any goods or services
• Message Frequency: Message frequency varies based on your inquiry and preferences
• Standard Rates Apply: Message and data rates may apply from your carrier
• Opt-Out Instructions: Reply STOP to cancel or HELP for assistance. You may also contact us at (561) 769-0599 or
• Supported Carriers: Service available on major carriers; check with your carrier for availability

5. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Remember your preferences and settings
• Analyze website traffic and user behavior
• Provide personalized content and advertising
• Measure marketing campaign effectiveness

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our website.

Third-Party Analytics

We may use third-party analytics services such as Google Analytics to understand how users interact with our website. These services may use cookies and other tracking technologies to collect information about your use of our site.

6. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. This includes retaining records for compliance with insurance regulations and TCPA requirements (typically 5 years for consent records).

8. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request access to the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal obligations)
• Opt-Out: Opt out of marketing communications at any time
• Do Not Sell: We do not sell your personal information in the traditional sense, but we do share it with insurance partners as described in this policy

To exercise any of these rights, please contact us at or (561) 769-0599.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we learn that we have collected information from a child under 18, we will delete it promptly.

10. California Privacy Rights

California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected, the right to delete personal information, and the right to opt-out of the sale of personal information.

To exercise these rights, please contact us using the information below. We will not discriminate against you for exercising your CCPA rights.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, regulatory, or operational reasons. We will notify you of any material changes by posting the updated policy on our website with a new effective date.

12. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

13. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us: